In his work 'Harnessing IT to Drive Enterprise Strategy' Michael Hugos states "It has become abundantly clear that successful CIOs figure out ways to delegate systems operations tasks to others so that they can devote most of their time to the high-risk task of alignment and use of systems infrastructure to drive enterprise strategy"
Katana1 provides internal cloud services to assist our clients get the most from their infrastructure. K1 works with our clients to provide full Infrastructure-as-a-Service solutions from basic staff augmentation to manage an environment through to a complete infrastructure management solution. K1 can tailor a service or a particular area or technology as a Service back to the client. The equipment is still owned and housed by our clients in their data centre but the day to day management, monitoring and procurement is managed by the Katana1 team. This approach can provide significant cost savings and efficiency gains for our clients allowing their team to focus on higher value activities.
K1 has a business and 24 hour Enterprise monitoring services for our clients. We can tailor a solution to meet our client’s requirements and service level agreements. From business hours basic call triarge where we help handle tickets and manage calls alongside our vendor parrners right through to full proactive and reactive support engagements where K1 consultants come onsite to restore services.